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Speaking
Our Founder and Principal Consultant, Dr. Maria D. Flowers is an experienced keynote speaker and educator who discusses topics in health equity from the lens of patient safety and experience, patient satisfaction in healthcare, and risk management. Dr. Flowers is available to speak on a range of topics focused on safe and equitable healthcare delivery, patient experience, and policy.
Contact us today to book Dr. Flowers for your next conference or meeting event.
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Training
We provide webinars and training on topics ranging from safer workplace culture to equitable healthcare best practices. In addition to our current course offerings listed below, we also create custom courses upon request.
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Current Course Offerings:
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Cultural Competency
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Executive Leadership
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Effective Team
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Perinatal Health Disparities
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Implicit Bias for Healthcare Professionals
All current course offerings are available in live and asynchronous format.
Consulting
At Maria D. Flowers & Associates, our team of expert consultants are here to help healthcare organizations create effective, patient-first strategies that promote anti-racism from the boardroom to the bedside. We are empathetic problem-solvers who passionately believe in safe, equitable healthcare for all, and are driven by the desire to ignite transformative changes in our industry. Work with us to develop and implement custom solutions that will assist your organization on its path to greater patient satisfaction in healthcare.
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Quality & Compliance
We provide expert compliance and accreditation services to ensure healthcare facilities meet regulatory standards and deliver high-quality, safe patient care. From accreditation and re-accreditation support to mock surveys, audits, and quality improvement oversight, we help organizations navigate complex requirements with confidence.
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The following services are available:
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Administration, Reporting and Analysis of: Quality Surveys on Patient Safety culture (AHRQ SOPS), Patient Experience and Employee engagement Surveys
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Oversight of Physician Credentialing Programs
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Advanced Imaging Accreditation & Audit assistance (ACR, IAC)
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State Clinical Regulatory Inspection Readiness, and on-going monitoring
